What is the turnaround time for the generic flags?
Generic flags are available right away, if the flags are in-stock. The shipping time will be depend on the location and method that you chose. Overnight shipping is available.
Can I choose my own freight company to deliver my goods?
Yes you may, but you will be required to make all the arrangements.
How much does the freight cost?
That depends on where you are, we will give you an estimate with your quotation.
Who does the artwork design?
We have two designs available in the generic flags SALE or OPEN. If different text, colour or logos are required then a custom flag needs to be created. A design template can be downloaded to work onto, or we do have graphic design services available.
Am I limited on the number of colours on my flag banner?
We only stock the generic flag banners with white text on red backgrounds. If different colours or text are needed a custom flag needs to be created.
Which shape is best for me?
This is really down to your preference. The sizes are similar for all product styles and all work equally well whether indoor or outdoor.
Single or Double sided?
The in-stock generic flags are all single sided. Although custom double sided flags can be created.
Can I clean my flag?
You sure can, either just wipe the material down with a soapy sponge. Alternatively just pop the flag (minus the poles of course!!) into the washing machine on a 40°c cycle.
How long do flags last?
Wind is the major enemy of flags and the higher the wind speed then the faster the deterioration. To extend flag life it is advisable to bring flags in at night when they cannot be seen (unless floodlit) and consider not putting them out if high winds of more than 40 km/h are expected on that day. When your flag shows wear, and it will, then effect a repair soonest. Flags can be washed in a normal wash cycle. To keep your flag looking bright it is best to wash sooner rather than trying to bring it back from heavy satining.
I didn’t see the flag or banner style that I’m looking for in the home page. Can you make different style?
Yes. If you have specific style you are looking for, please contact us. We can help you create your flag or banner with your specification.
Can I return the Generic flag banner?
The Generic flag banners can be returned up to 7 days when the flag was purchased; in it's original packaging in an un-used and clean condition. We have the right to re-fuse a return if we believe the flag is unfit for resale.